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Error code 04 when logging in

Discussion in 'Bugs, Hackers & Feature Requests' started by WaterishAce23, Dec 20, 2016.

  1. WaterishAce23

    WaterishAce23 New Trainy

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    I am receiving the error code 04 when logging in after reinstalling on Android. It says the game install file is damaged. Please reinstall and restart the game.
    Any help is appreciated :D
     
  2. freesafety

    freesafety Moderator Staff Member

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    this means that something went wrong when you tried to download the game. have you opened it before?
     
  3. freesafety

    freesafety Moderator Staff Member

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    this means that something went wrong when you tried to download the game. have you opened it before?
     
  4. freesafety

    freesafety Moderator Staff Member

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    this means that something went wrong when you tried to download the game. have you opened it before?
     
  5. WaterishAce23

    WaterishAce23 New Trainy

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    Yes, I play it quite a bit and I noticed that this was coming up so I redownloaded the game and it still appears
     
  6. freesafety

    freesafety Moderator Staff Member

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    Thats odd. what all have you tried?
     
  7. WaterishAce23

    WaterishAce23 New Trainy

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    I have tried clearing cache, using cleanmaster, deleting the com.com2us file, redownloading the game, removing unnessecary apps, and moving to sd card.
     
  8. freesafety

    freesafety Moderator Staff Member

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    ok... try contacting them at https://us.com2us.com/?page_id=14. email them, let them know the problem. if you have another device (ipad, iphone, apple computer) try putting the game on there to see if it works.
     

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