ok so in almost 3 yrs of playing, I have had about 6 accounts banned for no reason at all! all support will say is that its because of "unauthorized programs" but I have never used a mod or even a rooted device! so heres my suggestion, keep banning the scam artist but for the ones that like to cheat, let em cheat! instead of banning their accounts and thus them creating another account and another and another, ban certain parts of the game! first time offense, take arena 2nd offense take arena and toa 3rd offense take arena toa and dungeons eventually, they will get tired of doing nothing but scenario and getting crappy runes and quit cheating! whos with that?